Terms & Conditions

Terms and Conditions

Welcome to https://www.chaseaway.ca/ By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with any of these terms, you should not use this website.

General

This website is operated by Chase Away. Throughout the site, the terms “we”, “us” and “our” refer to Chase Away. Chase Away offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Use of the Website

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Shipping Policy

Shipping Locations: We currently ship within Canada only.
Shipping Rates:
- Ontario: Flat rate of $10.
- Outside Ontario: Flat rate of $15.
- Free Shipping:
  - Ontario: Purchase 2 or more bottles of Chase Away.
  - Outside Ontario: Purchase 3 or more bottles of Chase Away.
  - Processing Time: Orders are processed within 1-2 business days. Delivery times may vary depending on the destination.

Return and Refund Policy

Returns: If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund. The item must be unused and in the same condition that you received it.
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@chaseaway.ca.

Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for more details.

Changes to Terms and Conditions

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Contact Information

Questions about the Terms and Conditions should be sent to us at support@chaseaway.ca.